MODERN GOVERNANCE IN ACTION
Diligent customer stories
Stories from real Diligent customers — a global community that’s shaping and redefining how their companies operate and communicate.
MN8 Energy saves hours of admin work and uncovers a new dynamic in leadership
Stephanie Benton, Senior Manager and Corporate Governance Lead at MN8 Energy, uses Diligent Boards to streamline her responsibilities.
- Diligent Boards helps Benton create evaluation documents quickly, cutting down the process from weeks to just a few days.
- The platform’s compliance tools, API integrations, AI features, and customer support enhance Benton’s workflow.
- Benton has gained recognition and influence within her board, becoming an expert on board processes.
BOARD MANAGEMENT SOFTWARE
Diligent Boards saves Coverys time and resources
Director of Corporate Governance for Coverys, a leading provider of medical professional liability services, Kim Tobin must keep the board up to date on the latest information requiring their oversight or decision-making. With Diligent Boards, Tobin was able to:
- Eliminate cumbersome, time-consuming paperwork
- Facilitate more effective collaboration through an easy-to-use interface for board members and staff alike
- Ensure robust information security that supports the speed of digital communication without privacy concerns
ENTITY MANAGEMENT SOFTWARE
300+ global entities managed with ease by Fortive, using Diligent Entities
With hundreds of globally dispersed entities, Fortive, an industrial technology conglomerate, faces the herculean task of tracking regulatory compliance everywhere they do business. With Diligent Entities, the Fortive team always has the most up-to-date entity data, regulation details, organisational charts and more.
Liane Noureldin, Senior Corporate Paralegal at Fortive, shares how she uses Diligent Entities to:
- Seamlessly track and manage 300+ entities’ data from a single, centralised record
- Stay in compliance across global jurisdictions
- Chart organisational structures
AUDIT MANAGEMENT SOFTWARE
Diligent audit management overcomes language and cultural barriers for Softtek
For Luis Cuellar, Vice President of Corporate Governance for Softtek Corporation, managing audits used to be difficult.
When Cuellar was searching for a solution, Diligent stood out because it offered:
- The ability to integrate several policies, controls and risk throughout the whole company under one platform
- Detailed cost tracking for each audit
- A reasonable price for a powerful platform
AUDIT AND ANALYTICS SOFTWARE
2 auditors can do the work of 10 for Louisiana Department of Corrections with Diligent
The Louisiana Department of Corrections audit department is a small team responsible for auditing everything related to corrections. Jewell Freeman, Chief Audit Executive found herself frustrated with a series of paper-based, outmoded legacy systems that could not talk to each other. Using Diligent, Freeman was able to:
- Build bridges between legacy systems
- Centralise data with ACL Analytics into a single sandbox
- Exponentially increase efficiency in auditing processes
- Save valuable time for her staff
INTERNAL AUDIT SOFTWARE
Internal audit becomes a trusted advisor at MARTA
The Metropolitan Atlanta Rapid Transit Authority (MARTA) helps more than 400,000 people get where they need to go every day. When Emil Tzanov, Chief Audit Executive at MARTA, joined the organisation in 2017, its auditing was still a world of paper, pencils, office applications and file rooms. By implementing and using Diligent, Tzanov was able to get a better grip on the risks facing MARTA’s operations by:
- Streamlining operations with an intuitive and easy-to-use cloud-based tool
- Boosting productivity through automation
- Generating high-level insights quickly and seamlessly
DATA ANALYTICS FOR AUDIT AND RISK
Clients of DAB are 4 times more efficient with data analytics from Diligent
As Senior Consultant at DAB, Philipp Kiencke strives to make data analytics fundamental to business. In his work, Kiencke has seen firsthand how Diligent Risk and Diligent Audit can:
- Increase efficiency exponentially
- Bring together diverse data inputs to tell a single story about an organisation
- Allow professionals across departments to communicate effectively with a comprehensive platform
- Help leadership make informed decisions based on data-driven insights
ENTERPRISE RISK MANAGEMENT SOFTWARE
The City of Lethbridge streamlines risk and control management
Faced with limited resources, the City of Lethbridge needed a solution that could help them manage their risk and controls more efficiently. Using Diligent Risk Management, Bronwyn Jesse, the city’s Risk and Controls Manager can automate and standardise risk reporting, while clearly documenting and prioritising risks. Jesse shares how Diligent has helped her department:
- Increase transparency and efficiency by documenting all risks and their impacts in one place
- Support budget initiatives by demonstrating where more resources are needed for higher-priority risks
- Save time and ensure uniform processes with standardised reporting templates
- Mature her department’s operational model in a quarter of the expected timeframe
THIRD PARTY RISK MANAGEMENT SOFTWARE
Kohler Co. automates third-party risk management with Diligent
By centralising third-party management with Diligent, Vini Parmar, Compliance Risk Manager at Kohler Co. is better able to mitigate risks, track compliance and streamline her risk management process:
- She consolidated third-party risk management tools in a single platform
- She automated sanction screening and media monitoring
- She increased Kohler’s screening cadence from yearly to monthly
- She receives hands-on support from the Diligent team when she needs it
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Don’t just deliver data in the boardroom — deliver clarity
Set your leaders up for greater success with the Diligent One Platform. Give directors a consolidated view of risk across your entire organisation. Empower better board collaboration, provide real-time intelligence and accelerate action — while eliminating the need for multiple vendors.
Whether you’re moving off spreadsheets for the first time, or optimising an enterprise risk management program, the Diligent One Platform scales to your needs.