Case Study: Uniting Care

The UnitingCare risk and assurance team uses the Diligent platform to connect to and uncover insights into massive organisational data.

One of Australia’s largest non-profit health, aged care, disability, and community service providers, UnitingCare helps people from all walks of life. With over 460 locations, the organisation needed an enterprise-grade software system to bring all their risk and assurance-related data together to increase efficiency and leverage insights from Internal Audit while supporting Management to deliver targeted risk and assurance assessments in real-time. To achieve this, they would need to connect all major operating systems within the business—including SAP, AX9, AX12, D365, three timesheet systems, and three clinical governance systems— to aggregate all their data in a single spot. Hanlie Oosthuizen, Internal Audit Manager and Satchin Rabikissoon, Senior Analyst of Risk Systems, were instrumental in making this happen.