3 December 2024: This article about the SurTech and Diligent partnership was posted on the 8th of October 2024 and states that SurTech is a Level 2 BBBEE company. However, since publishing, SurTech has proudly moved to a Level 1 BBBEE status, enhancing procurement benefits for organisations that purchase our solutions and supporting a more equitable economy in South Africa.
Through this exclusive agreement, customers in South Africa will benefit from SurTech’s local expertise and deep understanding of the region’s unique market challenges and opportunities.
Established software solutions provider SurTech has been appointed the exclusive reseller for Diligent solutions across governance, risk, compliance, audit and ESG in South Africa. Diligent is a leading GRC SaaS company, serving more than 25,000 companies and over 1 million users internationally.
“SurTech, a local, Level 2 B-BBEE and 51% black women-owned company, is excited to make Diligent’s cutting-edge GRC and ESG solutions available to even more organizations in the South African business community,” says Dino Carletti, Head of Sales at the SurTech Group of Companies. “Through this partnership, we’ll be equipping local organisations with the advanced tools they need to meet regulatory requirements, mitigate risks, and excel in ESG reporting. More than ever before, we’re positioned to help businesses across the country thrive in a complex and evolving market.”
Through the expanded partnership, existing SurTech customers using Diligent’s audit, risk, and compliance solutions can now access Diligent’s world-leading governance solutions through SurTech, while current Diligent governance customers can explore the full range of Diligent’s offerings through SurTech’s local expertise.
An Elevated Customer Experience
Diligent’s current users in South Africa comprise over 150 private and public organisations, including major JSE-listed companies and entities.
“Existing clients can expect a seamless transition,” Carletti continues. “There won’t be any change at all in the day-to-day running of their products. They will simply have the convenience of liaising with a local supplier if they require any support, and the added advantages of working with a business that understands South Africa’s unique opportunities and challenges.”
For clients seeking to improve their GRC and ESG processes, Diligent helps to develop stronger governance structures, improve risk management, and ensure compliance excellence. Its robust suite of solutions empowers organisations with the data and analytics they need to operate ethically and transparently, navigate emerging threats, ensure and automate regulatory adherence, and track, report and improve their ESG performance.
The AI-powered Diligent One Platform is the only unified solution that centralises all board management and GRC activities. It allows board members and key stakeholders to gain a consolidated view of all risks across an entire organisation so that they can make better informed decisions. The platform also helps organisations monitor and act on current and future ESG risks, gain clarity on evolving regulations, requirements and liabilities, and fosters collaboration among ESG stakeholders.
Agility, Accountability and Resilience
“Our relationship with SurTech is built on a shared vision for the future of GRC and ESG in South Africa,” says MarKeith Allen, Chief Customer Officer at Diligent. “This meeting of minds made SurTech an obvious partner in our search for a South African reseller. What’s more, having a B-BBEE-compliant supplier on board helps us support South Africa’s transformation agenda by fostering inclusivity, empowering local businesses, and contributing to job creation. It enables us to serve the South African market with local expertise and insights while building strong relationships within the business ecosystem.”
Looking ahead, both SurTech and Diligent will prioritise AI-powered tools. “AI is a game-changer in enhancing GRC and ESG monitoring and reporting in South Africa,” adds Carletti. “And we are well aware that it will provide organisations with the real-time data they need to proactively address potential issues before they escalate, track ESG metrics, enable transparent reporting, and fuel data-driven decisions, all while ensuring adherence to local regulations and global standards.”
The partnership between SurTech and Diligent is set to equip South African businesses for the future, enabling them to operate with greater agility, accountability and resilience in a dynamic environment.
